Privacy Policy
Administrator and Contact
The administrator of this website is Ivorypinegroup Pty Ltd, with contact address 142 Keppel Street, Bathurst NSW 2795, Australia. Privacy enquiries may be sent to info@ivorypinegroup.com.
Ivorypinegroup operates this website for adults interested in casino hotel information. The website does not create a player account, does not process gambling payments, and does not provide online casino play.
Privacy Framework
Where applicable, personal information is handled with reference to the Privacy Act 1988 (Cth) and the Australian Privacy Principles. These principles cover transparency, lawful collection, use and disclosure, direct marketing controls, security, access, correction, and accountability.
If a specific Australian state or federal rule imposes a higher standard for a particular activity, Ivorypinegroup aims to apply that higher standard to the relevant processing activity.
Information We May Collect
We may collect contact details, reservation enquiry details, message content, preferred dates, guest numbers, technical logs, cookie identifiers, consent records, and information voluntarily supplied through forms or email.
We do not ask visitors to submit payment card details, government identity documents, gambling account credentials, or sensitive health information through this website. Visitors should not send those details by ordinary email.
How Information Is Used
Information may be used to respond to enquiries, manage reservation requests, operate website security, maintain records, handle legal requests, improve page performance, prevent misuse, and provide responsible gambling information where relevant.
Marketing messages are sent only where there is a lawful basis and an unsubscribe mechanism is available. We do not sell personal information to data brokers.
Disclosure and Service Providers
Personal information may be shared with hosting providers, email providers, analytics providers, security tools, professional advisers, regulators, or authorities where required by law. Providers are expected to process information only for defined operational purposes.
Some technical providers may process information outside Australia. Where this occurs, reasonable steps are taken to use providers with contractual, organisational, and technical safeguards.
Retention and Security
Information is retained only as long as reasonably needed for the purpose collected, legal compliance, dispute handling, security monitoring, or business records. Retention periods may vary depending on the type of enquiry and applicable obligations.
Reasonable security measures are used, including access controls, encrypted connections where available, limited administrative access, and routine review of operational records. No website can guarantee absolute security.
Access, Correction, and Complaints
Visitors may request access to or correction of personal information held about them. We may need to verify identity before acting on a request.
Privacy complaints should be sent to info@ivorypinegroup.com. If a complaint is not resolved, visitors may be able to contact the Office of the Australian Information Commissioner.
Children and Age Limits
This website is intended for adults. Casino-related content is for visitors aged 18 or older. We do not knowingly collect personal information from minors for casino hotel enquiries.